ecommerce module

 

Effective customer communication is essential for businesses to succeed, yet many face obstacles when attempting to implement it. A common issue is failing to solicit customer feedback, which makes it difficult to identify areas for improvement. Additionally, businesses often lack a clear way for customers to contact them. Creating a website with a contact us page and form can help address these issues. Contact forms can help businesses acquire leads, close sales, and provide excellent customer service  (Strehlow, 2020). The above resulting screenshot included the essentials to contact the business in a simple layout. The page is separated into sections and includes the business logo for a welcoming feel. A contact form is provided for the customer to fill.  References Strehlow, R.N. (2020).  Effective Contact Form Design: Templates and Examples . [online] Wix Blog. Available at: https://www.wix.com/blog/2020/09/contact-form-design/ [Accessed 21 Feb. 2023]. ‌

 About Page The About Page is a crucial part of a website that provides an opportunity for businesses to introduce themselves to their customers and build trust. It serves to advertise the business, its values, and principles with the aim of gaining attention and selling their products. A well-crafted About Page can significantly increase a company's customer base and brand popularity. This blog will explore strategies for improving the effectiveness of About Pages and provide examples. Storytelling Signature stories are incredibly influential in forming a company's brand, culture, and future. A well-crafted narrative can revolutionize customers' experiences, reimagine products and services, and open up new business prospects (Parker, 2016). Purdey's example; The company began over 30 years ago with the belief that natural ingredients are key to physical and mental wellbeing. They were pioneers in developing an energising drink using plant-based ingredients before it be...

Using Wix, a website creator/editor I plan to create my e-commerce website. Firstly, creating a layout using a template. Homepage is the face of the website and is one of the most important ones. In the next picture we can see the different tools Wix offers to edit a website. After multiple trial and error, the basic layout and menus had been created. Wix offers multiple interactive elements to add to our website without requiring coding and this is very useful for fast prototyping or creation of a website easily. On the next picture I have added related products to my website including creating mockups for the products. The final result:

WIREFRAME Wireframe is the foundation of a website and shows the relation of the contents on the page. The drawing shows and informs the final resulting website  (Brathwaite, 2020) . Below is an example of a wireframe of my e-commerce website.  References Brathwaite, V. (2020).  Wireframe Design 101: 6 Steps to Create a Wireframe | Adobe XD Ideas . [online] xd adobe. Available at: https://xd.adobe.com/ideas/process/wireframing/wireframe-design-101/ [Accessed 12 Feb. 2023]. ‌

There are many different types of e-commerce businesses and some major ones are listed below with examples. Business to business (B2B) DHgate is one of the popular wholesale e-commerce websites based in China. The businesses use this platform to contact and buy products in bulk from businesses. https://www.dhgate.com/ Business to consumer (B2C) Marks & Spencer (M&S) sells products from multiple categories for its customers, ranging from food to clothing. https://www.marksandspencer.com/ Consumer to consumer (C2C) Preloved is a website where users can post and sell second hand items to other users. https://www.preloved.co.uk/ Consumer to Business (C2B) Businesses can hire freelancers for their professional services through Upwork and earn money from the completed projects. https://www.upwork.com/ Government to consumer (G2C) The people paying taxes to the government for public services is one of the great examples of G2C. https://www.gov.uk/government/organisations/hm-revenue-cu...

Searching around on the internet for energy supplements for sports, there was very little focus on natural ingredients and sugar-free. Most energy drinks/supplements contain processed sugar which makes them taste good but may cause medical issues. Additionally, the whole ingredients of the drinks/supplements are tucked away and the user has to actively search for the ingredients. However, some brands advertise specific ingredients like caffeine, protein, vitamins, etc to lure customers. The products of the e-commerce website are aimed towards the health-conscious audience for sports activities. However, it can be used for other activities as well. Additionally, the ingredients are natural and displayed in a simple way that helps the customer choose the effects they want from the product. (Pixabay, 2016) References Pixabay (2016).  Brown and White Track Field . [Online Image]  Pexels . Available at: https://www.pexels.com/photo/brown-and-white-track-field-163444/ [Accessed 6 Fe...