2. Definition of E-commerce

What is ecommerce?

The trading of goods and services on the internet is known as ecommerce or electronice commerce. It is a digital version of a store where customers can shop from their devices without having to physically be present in the store (Amazon.com, 2023).

Ecommerce is one of the many methods customers use to buy and bussiness to sell. In recent years, online only bussinesses have been booming due to the pandemic and may continue to grow.

What is an ecommerce website?

Digital store that allows transactions between a buyer and a seller is an ecommerce website. It showcases the seller's products and services. Also, has staff to monitor transactions, orders and suport their customers.

(PhotoMIX Company, 2016)

Amazon.com (2023). What Is Ecommerce? Definition, Types, Advantages, and Disadvantages. [online] sell.amazon.com. Available at: https://sell.amazon.com/learn/what-is-ecommerce [Accessed 12 Jan. 2023].

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References

Amazon.com (2023). What Is Ecommerce? Definition, Types, Advantages, and Disadvantages. [online] sell.amazon.com. Available at: https://sell.amazon.com/learn/what-is-ecommerce [Accessed 12 Jan. 2023].

PhotoMIX Company (2016). Person Using Black And White Smartphone and Holding Blue Card. [Online Image] Pexels.com. Available at: https://www.pexels.com/photo/person-using-black-and-white-smartphone-and-holding-blue-card-230544/ [Accessed 12 Jan. 2023]. ‌

Amazon.com (2023). What Is Ecommerce? Definition, Types, Advantages, and Disadvantages. [online] sell.amazon.com.

at: https://sell.amazon.com/learn/what-is-ecommerce [Accessed 12 Ja

Comments

20. Analyse and compare different examples of product Pages

We are going to review and compare 2 websites selling energy drinks. Firstly, we have https://www.lucozade.com/ . The page features a minimal look with a large product image and clear description. The price and quantity are enlarged to gain attention of the user as it is one of the most important part of a e-commerce website. The product page also has a promotion banner with free delivery and another stating reliable delivery and easy returns. (Lucozade, 2023) Secondly, we have https://www.yourcoca-cola.co.uk/monster-energy-12-x-500ml/ . The page is similar to the previous, however this page contains more information like reviews about the product by customers, subscription and discounts for subscription , recycling banner for packaging and a product overview about the item. (The Hut.com Ltd, 2023) References Lucozade (2023). Lucozade Alert - Original 12 x 500ml» Lucozade . [online] www.lucozade.com. Available at: https://www.lucozade.com/product/l...

25. Create an ERD for your website database. Identify the entities, attributes, relationships and cardinalities

17. Document the process of creating/editing your Wix website contact form, justifyimg your thought process and decision making

Effective customer communication is essential for businesses to succeed, yet many face obstacles when attempting to implement it. A common issue is failing to solicit customer feedback, which makes it difficult to identify areas for improvement. Additionally, businesses often lack a clear way for customers to contact them. Creating a website with a contact us page and form can help address these issues. Contact forms can help businesses acquire leads, close sales, and provide excellent customer service (Strehlow, 2020). The above resulting screenshot included the essentials to contact the business in a simple layout. The page is separated into sections and includes the business logo for a welcoming feel. A contact form is provided for the customer to fill. References Strehlow, R.N. (2020). Effective Contact Form Design: Templates and Examples . [online] Wix Blog. Available at: https://www.wix.com/blog/2020/09/contact-form-design/ [Accessed 21 Feb. 2023]. ‌

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