A database is a collection of data that can store a wide range of information, and a database management system is utilised to store, retrieve, and modify this data. Databases are crucial for businesses to facilitate internal operations, maintain customer interactions, administrative records, and specialized data. In today's digital age, databases have become an essential tool for organizations of all sizes. They provide a centralized location for storing and managing data, allowing for easy access and manipulation. With the help of a database management system, businesses can efficiently organize and analyze their data, leading to better decision-making and improved performance (amazon, 2023) . Moreover, databases can be customised for specific needs of a company. For instance, a retail business may use a database to track customer purchases and preferences, while a healthcare organization may use a database to manage patient records and medical histories (amazon, 2023) . (Moril
22. Using MS Excel, create a customer database with at least 10 entries, with screenshots to document and show your progress
A customer database includes lead contact details and additional data such as demographic characteristics, profession-related characteristics, buying behavior, and firmographics for B2B clients (Zhostka, 2022). It is a must have for any e-commerce website to gain and retain customers including making tracking orders easier. A screenshot below shows a simple customer database for my website. Finally, the following picture shows the details of my product database advertised within my website. References Zhostka, T. (2022). What is a Customer Database: Definition, examples, and software | Snov.io . [online] snow.io. Available at: https://snov.io/glossary/customer-database/ [Accessed 16 Mar. 2023].