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4. Advantages and Disadvantages of e-commerce websites

Significant amount of development can be seen in e-commerce around the world. However, there are pros and cons of the technology as listed below by Taher (2021).

Advantages

  • For Customers

  1. Buying 24/7 Year long

  2. Convenience

  3. Time saving

  4. Comparison with prices

  5. Adequate information

  6. Many options and range

  7. Accessible


  • For companies

  1. No geographical limitations

  2. Money Saving

  3. Increasing Efficiency

  4. Laser Targeting Market

  5. Easy to initiate and administer a company

  6. Higher Ad returns

  7. Advantages for the society


    (Grabowska, 2022)

Disadvantages

  • Non-Technical

  1. Unable to test items first-hand before buying

  2. Lack of personal touch

  3. Delays in Delivery

  4. Damage during transportation and delivery

  5. Limited Customer Services



  • Technical

  1. Security Issue

  2. Need for Internet Connection

  3. Credit Card Fraud

  4. Software Development





References

Grabowska, K. (2022). Person Using a Computer and Holding a Credit Card and Receipts. [Online Image] Pexels.com. Available at: https://www.pexels.com/photo/person-using-a-computer-and-holding-a-credit-card-and-receipts-4968390/ [Accessed 25 Jan. 2023].

Taher, G. (2021). E-Commerce: Advantages and Limitations. International Journal of Academic Research in Accounting, Finance and Management Sciences, [online] 11(1), pp.160–164. doi:10.6007/ijarafms/v11-i1/8987.

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