4. Advantages and Disadvantages of e-commerce websites

Significant amount of development can be seen in e-commerce around the world. However, there are pros and cons of the technology as listed below by Taher (2021).

Advantages

• For Customers

1. Buying 24/7 Year long

2. Convenience

3. Time saving

4. Comparison with prices

5. Adequate information

6. Many options and range

7. Accessible

• For companies

1. No geographical limitations

2. Money Saving

3. Increasing Efficiency

4. Laser Targeting Market

5. Easy to initiate and administer a company

6. Higher Ad returns

7. Advantages for the society
   
   

   

   (Grabowska, 2022)

   
   

Disadvantages

• Non-Technical

1. Unable to test items first-hand before buying

2. Lack of personal touch

3. Delays in Delivery

4. Damage during transportation and delivery

5. Limited Customer Services

• Technical

1. Security Issue

2. Need for Internet Connection

3. Credit Card Fraud

4. Software Development

References

Grabowska, K. (2022). Person Using a Computer and Holding a Credit Card and Receipts. [Online Image] Pexels.com. Available at: https://www.pexels.com/photo/person-using-a-computer-and-holding-a-credit-card-and-receipts-4968390/ [Accessed 25 Jan. 2023].

Taher, G. (2021). E-Commerce: Advantages and Limitations. International Journal of Academic Research in Accounting, Finance and Management Sciences, [online] 11(1), pp.160–164. doi:10.6007/ijarafms/v11-i1/8987.

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