4. Advantages and Disadvantages of e-commerce websites

Significant amount of development can be seen in e-commerce around the world. However, there are pros and cons of the technology as listed below by Taher (2021).

Advantages

For Customers

Buying 24/7 Year long
Convenience
Time saving
Comparison with prices
Adequate information
Many options and range
Accessible

For companies

No geographical limitations
Money Saving
Increasing Efficiency
Laser Targeting Market
Easy to initiate and administer a company
Higher Ad returns
Advantages for the society

(Grabowska, 2022)

Disadvantages

Non-Technical

Unable to test items first-hand before buying
Lack of personal touch
Delays in Delivery
Damage during transportation and delivery
Limited Customer Services

Technical

Security Issue
Need for Internet Connection
Credit Card Fraud
Software Development

References

Grabowska, K. (2022). Person Using a Computer and Holding a Credit Card and Receipts. [Online Image] Pexels.com. Available at: https://www.pexels.com/photo/person-using-a-computer-and-holding-a-credit-card-and-receipts-4968390/ [Accessed 25 Jan. 2023].

Taher, G. (2021). E-Commerce: Advantages and Limitations. International Journal of Academic Research in Accounting, Finance and Management Sciences, [online] 11(1), pp.160–164. doi:10.6007/ijarafms/v11-i1/8987.

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